This program is meant for first-response professionals and is designed to give them the necessary skills to accurately assess individual actions during potentially violent confrontations and, when feasible, defuse them with easy-to-grasp tactics that will avoid use-of-force crises. The course uses science to help law enforcement officers enhance their de-escalation efforts. The scientific principles are meant for application in officer training and in the field.
People who complete this course will be able to apply an understanding of human factors and performance research to challenging situations with individuals in the midst of a crisis. Comprehending the most effective resolutions to such encounters is beneficial for all parties, and equipping officers with as much knowledge as possible about these scenarios is a way to promote the safety of everyone involved.